For players aged 21 and above

tk999 original Responsible Gaming

Keep gaming a source of enjoyment — not a problem. tk999 original believes every player should have the means to protect themselves. This page contains full information about our safety tools, warning signs and ways to get support.

Age 21+ required SSL encryption 24/7 support Bengali and English support

When gaming goes out of control


Online betting and casino gaming can be a form of entertainment when enjoyed responsibly — but when it leads to financial pressure or family problems, it is important to seek help. tk999 original believes in transparency. Our terms and conditions clearly state that this platform is for players aged 21 and above only.

Gambling addiction is a real problem and there is no shame in it. Placing bigger bets to recover losses, hiding your gaming from family, or neglecting daily responsibilities to keep playing — these are early signs of addiction. In situations like these, our support team is always here for you.

We want you to stay well. That is why our platform includes tools to help you set your own limits. You can also find more questions and answers about responsible gaming in our FAQ section.

Our Commitment

tk999 original places the safety of every user as its highest priority. We ensure:

  • Minors are blocked through age verification
  • Voluntary limit-setting is available
  • Self-exclusion is available — temporary or long-term
  • 24/7 support in Bengali
  • Your information is secure and confidential

Age Limit and Verification


21+

Registration and betting at tk999 original are permitted only for those aged 21 or above. Age is verified when creating an account. Additional identity documents may be requested if there is any doubt. Registration by minors is not permitted and any such account will be closed immediately.

If a minor in your household uses your device, please use device-level parental control software. Our privacy policy explains how we store and protect user information.

Tools to keep yourself in control


tk999 original gives you the power to set your own limits. Use the tools below to keep yourself protected at any time.

Set deposit limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once the limit is reached, the system will automatically block further deposits.

Deposit control

Set loss limits

If your losses exceed a set amount, your account will automatically stop play for that period, keeping financial losses under control.

Loss control

Session time limits

Set in advance how long you want to play in each session. A warning will be shown when the time is up and the session can be ended if needed.

Time management

Take a break (cool-off)

If you want to take a break from gaming for a while, activate cool-off. Keep your account temporarily closed for 7 days, 14 days or 30 days.

Temporary break

Self-Exclusion

Choose self-exclusion to stop gaming for an extended period. Once active, you will not be able to log in to your account and creating a new account will also be blocked.

Long-term protection

Reality check notifications

A message will appear at set intervals reminding you how long you have been playing and how much you have won or lost.

Awareness reminder

To use these tools, contact our live chat support. Reducing or cancelling a limit that has already been set may require additional verification.

Recognising the signs of a problem


If several of the following signs apply to you, consider seeking support:

  • Placing increasingly larger bets to recover losses and being unable to stop even after winning.
  • Hiding your gaming from family or friends, or lying about it.
  • Neglecting work, studies or family responsibilities in order to keep playing.
  • Borrowing money or spending your savings to place bets.
  • Feeling restless, irritable or anxious when not gaming.
  • Repeatedly trying to quit but being unable to — feeling stuck in this cycle.

Healthy gaming habits


Responsible players follow these principles:

  • Play for entertainment only — do not treat it as a source of income.
  • Set a budget in advance and stick to it.
  • Do not place bigger bets to try to recover money you have lost.
  • Do not play while drinking alcohol or under emotional stress.
  • Take regular breaks and give time to other activities.
  • Talk openly with family and friends.
  • Do not hesitate to ask for help before things get out of hand.

Ways to get help


If you are experiencing a problem, do not try to face it alone. Reach out using the resources below — seeking help is what strong people do.

tk999 original Support

Our support team is available in Bengali and English seven days a week, twenty-four hours a day.

24/7 live chat — log in to your account and contact us via the chat icon
Email us at: [email protected]
Self-exclusion and limit requests are accepted at any time

Family and loved ones

Family members can be the first source of support. Share what you are going through with someone you trust. If family members are aware, they can help monitor access to your account. Make decisions together — keep those close to you by your side rather than facing things alone.

Family support

Professional counselling

Seeing a mental health professional or addiction counsellor can provide effective support quickly. Addiction counselling services are available at both government and private mental health centres in Bangladesh. Contact the psychiatric department of your local hospital. Seeking counselling is not a weakness — it is the right step.

Professional support

Details about self-exclusion


Self-exclusion is a voluntary process through which you can request that your access to tk999 original be blocked for a set period of time. To activate it, contact our live chat support or send an email to [email protected].

You decide the length of self-exclusion yourself — 30 days, 6 months or longer. While exclusion is active, you will not be able to log in and you will not receive any marketing messages. To reactivate your account after the period ends, a confirmation process must be followed to ensure you are truly ready.

If you feel the addiction has not passed even after exclusion, request an extension. Our team will fully support you in making that decision — without any pressure.

Protecting minors


tk999 original is an adults-only platform. If there are children or teenagers in your home, keep your device password-locked and clear your browser history. Talk to other people in your household about online safety. Install parental control software on your computer or phone that blocks online gambling sites.

Remember

Betting and casino gaming are purely for entertainment — they are not a guaranteed way to earn money.

  • Every game outcome is random and not predetermined.
  • Placing larger bets to recover losses often makes the situation worse.
  • Before you play, decide the maximum amount you are willing to lose.
  • Set aside some of your winnings — do not bet everything again.
  • Enjoy your gaming — if you feel stressed, take a break.

Common questions about responsible gaming


You must be at least 21 years old to register at tk999 original and take part in any form of betting or casino activity. Age is verified during the registration process and identity documents may be requested if needed.

Yes, when you activate self-exclusion you are given the opportunity to withdraw any balance remaining in your account. For details, contact our support team via live chat or email — they will walk you through the process step by step.

A cool-off is a short-term break — usually 7 to 30 days. Once the period ends, your account becomes active again automatically. Self-exclusion is longer-term — 6 months or more — and reactivating your account after the period ends requires a specific verification process.

No. If you try to open a new account using the same identity documents while self-exclusion is active, the system will detect and block the attempt. If you believe you have bypassed this protection, please notify us immediately at [email protected].

Requests to lower or tighten a limit take effect immediately. Requests to raise or relax a limit are subject to a waiting period, to prevent decisions made in the heat of the moment. Contact support for details.

Start by speaking with them calmly and letting them know you want to help. Inform our support team — they can advise on ways to assist family members. If needed, seek help from a local mental health professional. Remember, asking for help is not a weakness.